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METBooker Admin

1d84943 · 15 May 2026

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Generate a code

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Each calendar, staff member, or department has their own entry here. Choose how they manage their schedule — Google (Gmail or Workspace), Microsoft (Outlook ICS or M365), or no calendar at all. The system will guide you through setup. See the Help Guide for a step-by-step walkthrough.

Settings

* Required field

Business info

Business name*iFull trading name shown on confirmation emails and the booking page.

Short nameiAbbreviated name used in calendar event titles to keep them compact. E.g. "ECO" instead of "ECO Tuning Ltd".

Page titleiBrowser tab title for the booking form page. E.g. "My Garage | Book Online".

Booking headingiLarge heading shown at the top of the booking form. E.g. "Workshop Booking" or "Book a Remap".

Service labeliThe word used to describe services on Step 1. E.g. "Service", "Package", or "Tuning Service". Shown as "Select a [label]".

LogoiUpload your logo (SVG, PNG, JPG or WebP — max 500 KB). Shown in the booking form header and confirmation emails. Leave blank to show the business name as text.

Max height (px)iMaximum height of the logo in pixels. Increase if your logo appears too small; decrease to keep the header compact. Default is 48.

Website URLiYour main website. Linked in confirmation emails and the booking form footer.

Contact URLiA contact or enquiry page URL. Shown as a button in confirmation emails.

Shop URLiLink to your online shop or product store. Shown as a button in confirmation emails.

Google Maps URLiDirect Google Maps link to your location. Shown as a "Get directions" button in confirmation emails (for non-mobile bookings).

Parent originiOnly needed if the booking form is embedded as an <iframe> inside another website. Set this to the exact origin of the parent page — e.g. https://yoursite.com. This allows secure postMessage communication between the iframe and the parent.

Home page URLiWhere the "Return to home page" button on the booking confirmation page links to. Defaults to your Website URL if left blank.

Home / depot addressiYour base of operations — the address used as the appointment location in booking confirmations and calendar events. For mobile businesses: your starting point each day. For fixed premises: your workshop or garage address.

Contact

Phone (E.164)iMachine-readable phone number in E.164 format — no spaces, with country code. E.g. +441934644427. Used for click-to-call links in emails.

Phone (display)iHuman-readable version of the phone number shown in the booking form and emails. E.g. 01934 644 427.

Email displayiContact email shown to customers in the booking form and emails. Also used as the Reply-To address on all outbound customer emails — so customer replies go to your business address rather than the sending Gmail. If left blank, replies default to the sending address.

Email display nameiThe sender name shown in the customer's email inbox — e.g. "My Garage Bookings". Used for all outgoing emails, including when METBooker sends from the shared platform address.

Notification emailsiBCC recipients for every confirmation email. Enter one or more comma-separated email addresses — e.g. your workshop inbox and a manager. They receive a copy of each booking confirmation without the customer seeing them in the To field.

Mobile service mode

Mobile modeiEnable for mobile/van-based services where you travel to the customer. The booking form will collect the customer's address, and the system uses the Google Routes API to check travel feasibility between jobs and create travel-block calendar events.

Show travel estimateiWhen on, shows the estimated drive time and distance from your base to the customer on the booking confirmation.

Work start timeiThe time you leave your base at the start of the day. Used to check whether you can feasibly travel to the first customer in time. E.g. if set to 08:00 and the drive takes 45 min, the earliest slot offered will be 08:45.

Max coverage (miles)iMaximum driving distance you'll travel from your base to a customer. Bookings outside this radius are blocked. 0 = no limit.

Branding

Brand colouriPrimary brand colour — used for buttons, selected states, highlights, and key UI elements throughout the booking form. Choose a colour that matches your brand.

Background colouriPage background colour for the booking form. Dark themes use near-black (e.g. #111111); light themes use near-white.

Surface colouriColour for cards, modals, and elevated surfaces. Should be slightly lighter than the background to create visual depth.

Muted text colouriSecondary / hint text colour — used for labels, placeholders, and supporting information. Should be a softer version of the text colour (e.g. #888888 on dark, #555555 on light).

Theme presetiQuickly apply a pre-built colour scheme. Selecting a preset overwrites the colour fields above — you can then adjust individual colours after applying.

Surface styleiControls how cards, inputs, and panels are visually separated. Bordered uses a visible border line (default). Drop shadow removes borders and adds a subtle shadow — works well with light background images. Flat removes all borders and shadows for a minimal look.

Background imageiOptional full-page background image for the booking form. JPG or PNG, max 5 MB. Use the overlay to darken or lighten it so the foreground components remain readable.

Schedule

Opening hour (24h)iFirst available booking slot of the day. E.g. 9 = slots start at 09:00.

Closing hour (24h)iNo booking slot can end after this hour. E.g. 17 = last slot must finish by 17:00.

TimezoneiAll opening hours, slot times, and calendar events are interpreted in this timezone. Must match where your business operates.

Max days bookable aheadiHow far into the future customers can book. E.g. 60 = bookings available up to 60 days from today.

Disable SaturdaysiWhen on, Saturdays are greyed out and unselectable in the date picker.

Disable SundaysiWhen on, Sundays are greyed out and unselectable in the date picker.

Allow same-day bookingiWhen off, today's date is never available — the earliest selectable date is tomorrow. Use with "Min hours ahead" for finer control.

Min hours aheadiMinimum lead time before a slot can be booked. E.g. 4 = slots within the next 4 hours are hidden. 0 = no minimum. Works in combination with same-day booking.

Slot intervaliHow frequently booking slots appear. Hourly = 09:00, 10:00, 11:00. Half-hourly = 09:00, 09:30, 10:00, 10:30. Choose based on your typical service duration.

Pricing

Deposit amountiGlobal holding deposit charged at checkout. Deducted from the final invoice on the day. Individual services can override this in the Services tab.

Currency symboliDisplay symbol shown next to prices — e.g. £, €, $. Does not affect Stripe currency; set that via the Stripe price ID.

Show "inc. VAT" on pricesiWhen on, "inc. VAT" is appended next to invoice totals throughout the booking form and confirmation page.

VAT numberiDisplayed in the footer of the review & pay screen and on the booking confirmation page. Leave blank to hide.

Company numberiCompanies House or equivalent registration number. Displayed in the footer alongside your VAT number. Leave blank to hide.

Invoice generation

Configure how downloadable invoices are generated from bookings. Staff can generate A4-ready invoices from any booking in the Bookings tab.

Business addressiFull postal address shown on invoices. Include street, city, postcode. Separate lines with commas — they will appear on separate lines on the invoice.

Invoice prefixiThe prefix before the invoice number — e.g. INV, MET, your business initials. Combined with the number to produce e.g. INV-00001.

Next invoice numberiThe next auto-generated invoice number. Change this to align with your existing numbering — e.g. set to 501 if your last manual invoice was 500. Numbers increment automatically after each invoice.

Zero paddingiHow many digits the number portion should be padded to. 5 = INV-00001, 4 = INV-0001, 3 = INV-001.

Payment termsiShown on the invoice under the totals — e.g. "Balance due on completion of work" or "Payment due within 14 days".

Invoice footer noteiOptional text at the bottom of every invoice — e.g. bank details for BACS payment, thank you message, or legal disclaimer.

Preview:

Booking messages

Expired MOT/Tax acknowledgementiWhen enabled, customers booking via DVLA VRN lookup are shown a mandatory acknowledgement checkbox if their MOT or Vehicle Tax is expired or not valid. They must confirm they will arrange legal transportation and acknowledge the vehicle may not be test-driven on public highway.

Business policyiYour combined business policy shown as a collapsible "[Business Name] Policy Agreement" checkbox on the payment step. Can include cancellation terms, T&Cs, and any emissions disclaimer. Customer must expand and agree before paying. Leave blank to hide.

Arrival noteiShort instruction shown at the bottom of confirmation emails and the booking summary. E.g. "Please arrive 5 minutes early. Call us if you are running late."

Confirmation email introiOpening paragraph in the confirmation email sent to the customer after payment. E.g. "Your booking has been confirmed. We look forward to seeing you."

Show invoice address fieldiWhen enabled, the booking form shows an Invoice Address field where customers can enter a billing or correspondence address. This address appears on invoices and confirmation emails. Disable if you do not need to collect an address from customers.

Require invoice addressiWhen on, the invoice address field is mandatory — the customer cannot proceed without entering it. When off, the field is shown but optional. Only relevant when "Show invoice address field" is enabled.

Collect business details on booking formiWhen enabled, the booking form shows an optional "Business Details" section where customers can enter their Business Name, VAT Number and PO Number. All fields are optional — customers can leave them blank. Useful for B2B customers who need these details on invoices.

Integration provider

Choose whether this tenant uses Google, Microsoft 365, or no external integration for calendar and email. This controls which sections are shown below.

Google

Gmail / Google Workspace

Microsoft 365

Outlook / Exchange Online

None

Firebase / METBooker only

Google Calendar (fallback / single-staff)

Used when no calendars or staff are assigned to a service. If you use the Calendars & Staff tab to assign them to services, each one's own calendar ID is used instead.

Calendar ID*iFound in Google Calendar → Settings → your calendar → "Integrate calendar" section. Looks like abc123@group.calendar.google.com or your Gmail address for the primary calendar.

Share this calendar with the Cloud Functions service account email (shown in Firebase Console → Project Settings → Service accounts) and grant it "Make changes to events" permission.

Custom email sender (optional — most tenants leave this blank)

You do not need to fill this in. METBooker sends all customer emails automatically using the shared bookings@metbooker.com address. Customer replies are routed to your Email display address set in Contact.
Only fill in these fields if you want emails to come from your own Gmail address — this requires a Gmail or Google Workspace account with 2-Step Verification and an App Password.

Gmail address (sender)iThe Gmail address confirmation emails are sent from. Must be a Gmail or Google Workspace address with 2-Step Verification enabled so you can create an App Password.

Gmail app passwordiNot your Google account password — this is a 16-character app-specific password.

How to create one:
1. Go to your Google Account → Security
2. Enable 2-Step Verification (required)
3. Search for "App passwords"
4. Create a new app password for "Mail"

Leave blank to keep the existing password.

Microsoft 365 (calendar & email)

Register an app in Azure Portal → App registrations → API permissions → Add a permission → Microsoft Graph → Application permissions (not Delegated) → add Calendars.ReadWrite and Mail.Send → Grant admin consent. Both permissions must appear as type Application — Delegated will not work.

Azure Tenant ID*iFound in Azure Portal → Azure Active Directory → Overview → Tenant ID. Looks like a UUID: xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx.

Azure App Client ID*iFound in Azure Portal → App registrations → your app → Overview → Application (client) ID.

Azure App Client Secret*iCreated in Azure Portal → App registrations → your app → Certificates & secrets → New client secret. Copy the Value (not the ID) immediately — it won't be shown again.

Email sender address (optional)iThe Microsoft 365 mailbox booking confirmation emails are sent from. Leave blank to use the shared METBooker sender (bookings@metbooker.com).

The app registration above must have Mail.Send Application permission with admin consent granted. No password required — emails are sent securely via Microsoft Graph.

Google Tag Manager / Analytics

Track your booking funnel in Google Analytics 4. METBooker fires a booking_completed event when a customer pays — use it for conversion tracking, remarketing audiences, and GA4 funnel reports.

GTM Container: not set GA4 ID: not set Server-side GA4: not set

Booking form GTM IDiGTM container for the booking form. Format: GTM-XXXXXXX. This is the container you download and import using the button below. The booking form and confirmation page both load this container.

Website GTM ID (reference)iYour main website's GTM container ID — stored here for reference only. METBooker does not load this container directly. Format: GTM-YYYYYYY.

GA4 Measurement IDiYour GA4 property Measurement ID. Format: G-XXXXXXXXXX. Found in GA4 → Admin → Data streams → select stream → Measurement ID. Used by the GTM container to send events to your GA4 property.

GA4 API SecretiEnables a second, server-side booking_completed event sent directly from METBooker's Cloud Function after payment is confirmed — more reliable than client-side GTM because it fires even if the customer closes their browser early.

Create one in GA4 → Admin → Data streams → select stream → Measurement Protocol → Create API secret. Leave blank to disable.

How to connect GA4 — 5 steps

Create a GTM container for the booking form
Go to tagmanager.google.com and create a new Web container (or use an existing one). Copy the Container ID (format: GTM-XXXXXXX) and paste it into Booking form GTM ID above.

Enter your GA4 Measurement ID
In GA4 go to Admin → Data streams → your stream → Measurement ID. It starts with G-. Paste it into the GA4 Measurement ID field above.

Save settings, then download the pre-built GTM setup
Click Save settings first so your GA4 Measurement ID is stored. Then click Download Booking Form GTM Container below — this generates a ready-to-import JSON file with all tags pre-configured.

Import the JSON into your GTM container
In GTM go to Admin → Import Container → select file → choose the downloaded JSON → select Existing workspace → Merge → Rename conflicting tags → click Confirm. Then click Submit to publish.

(Strongly recommended) Add server-side tracking
In GA4 go to Admin → Data streams → your stream → Measurement Protocol → Create API secret. Copy the secret and paste it into GA4 API Secret above. This fires a backup booking_completed event from the server — it works even if the customer closes their browser before the confirmation page loads.

What gets tracked The booking_completed event fires on the confirmation page after payment succeeds. It includes:
service_name · booking_value (deposit paid) · currency · payment_type (deposit / full)

Two methods run in parallel:
Client-side (GTM): fires from the confirmation page via the booking form GTM container. Relies on the customer's browser loading the confirmation page.
Server-side (GA4 API Secret): fires from METBooker's Cloud Function immediately after payment is confirmed. More reliable — works even if the browser closes early. Requires the GA4 API Secret field to be set.

Advanced

Priority booking codeiSecret code that unlocks a hidden fast-track booking mode for priority customers (e.g. fleet clients). Share the code privately — customers enter it on the booking form to access priority slots.

Calendar Block Keyword

If a calendar event title contains this keyword, all slots for that day are hidden. Works with Google & M365. Leave blank to disable.

Blocked Dates

Specific dates that are completely unavailable — e.g. bank holidays, shutdowns.

No dates blocked

Version History

Last 10 saved config versions. Restore any snapshot to roll back settings.

Export Data

Download all bookings as a CSV file. Includes all fields required for records and reporting.

Date range (optional)

From date

To date

Last 50 admin actions — cancellations, reschedules, and calendar restores. Newest first.

Setup Wizard

Complete these steps to get your booking system live. Each step explains what you are doing and why it matters.

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Your URLs

Booking form

This is the public URL customers visit to make a booking. Embed it in your website or share directly.

Admin console

Bookmark this URL to manage your bookings, services, and settings.

Stripe webhook endpoint

Add this URL in your Stripe Dashboard under Developers → Webhooks. Listen for checkout.session.completed.

Google Calendar service account

For Google Workspace calendars: share each person's Google Calendar with this address and set permission to Make changes to events.

Iframe embed

Paste this snippet into any webpage to embed the booking form inline.

Support & Feature Requests

Report a problem or suggest a new feature. Your message will be sent directly to the METBooker team.

Request type

Subject *

Description *

Your message is sent directly to admin@metbooker.com. We'll reply to your Google account email.

Optional Features

These features can be enabled on your account by the METBooker team. Click "Request" to send a pre-filled message.

Troubleshooting & Diagnostic Info

When reporting a problem, include the diagnostic information below so the METBooker team can investigate quickly. Click Copy and paste it into your support message.

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Direct contact: admin@metbooker.com

System Status

Live uptime monitoring for all production endpoints. Auto-refreshes every 60 seconds.

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Integration Health

Live checks for this tenant's configured integrations.

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QuickBooks Online

Connect your QuickBooks Online account to automatically create invoices and record payments for every booking.

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METBooker Admin

Common sign-in issues

METBooker Admin

Bookings

Revenue

Top Services (all time)

Top Add-ons (all time)

Top Calendars & Staff (all time)

Generate a code

Existing codes

Settings

Business info

Contact

Mobile service mode

Branding

Schedule

Pricing

Payment provider

Invoice generation

Booking messages

Integration provider

Google Calendar (fallback / single-staff)

Custom email sender (optional — most tenants leave this blank)

Microsoft 365 (calendar & email)

Google Tag Manager / Analytics

Advanced

Version History

Export Data

Date range (optional)

Setup Wizard

Your URLs

Iframe embed

Support & Feature Requests

Optional Features

Troubleshooting & Diagnostic Info

System Status

Integration Health

QuickBooks Online

Not connected

Settings

Platform Agreements Required

METBooker Admin

Common sign-in issues

Dashboard

Bookings

Revenue

Top Services (all time)

Top Add-ons (all time)

Top Calendars & Staff (all time)

Services

Add-ons

Discount Codes

Generate a code

Existing codes

Calendars / Staff / Departments

Settings

Business info

Contact

Mobile service mode

Branding

Schedule

Pricing

Payment provider

Invoice generation

Booking messages

Integration provider

Google Calendar (fallback / single-staff)

Custom email sender (optional — most tenants leave this blank)

Microsoft 365 (calendar & email)

Google Tag Manager / Analytics

Advanced

Bookings

Version History

Admin Users

Export Data

Date range (optional)

Audit Log

Setup Wizard

Your URLs

Iframe embed

Support & Feature Requests

Optional Features

Troubleshooting & Diagnostic Info

System Status

Integration Health

QuickBooks Online

Not connected

Settings

Add service

Add add-on

Add calendar / staff / dept

Unavailable times

✓ Saved!

Delete staff member?

Add admin user

Config snapshot

Cancel booking

Reschedule booking

Vehicle Details

Collect outstanding balance

Generate Invoice

Edit Customer Details

Create New Booking